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Learning more about our charges

The way we bill you depends on whether you have a water meter. Learn more about how we bill you by reading our dedicated help page.

Our charges explained

Alternatively, you can contact us

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WhatsApp us

Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.

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Speak to us

Lines are open Monday-Friday 8am-8pm, and Saturday 8am-6pm.