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Your bill and account
Edit selectionWhat to do if your bill is wrong
Edit selectionWhat to do if your bill is too high
Edit selectionYou have a meter
Edit selectionYour bill was estimated
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Next steps
Based on your selection, we recommend:
Submitting a meter read
Your estimated bill is calculated using historical usage amounts. It's also averaged against bills of similar sized homes. If your estimated bill doesn't seem right, please submit a meter reading.
Submit a meter readingAlternatively, you can contact us
WhatsApp us
Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.
