Thames Water completes £15 million upgrade to strengthen Bromley’s water supply


Thames worker working on a control panel
  • Investment helps improve reliability of water supplies for thousands of customers across Bromley and surrounding areas 
  • Project forms part of Thames Water’s biggest upgrade of its infrastructure in 150 years 
  • Upgrade completed while keeping customers in supply throughout the works 

Thames Water has completed a £15 million upgrade at its Shortlands Water Booster Station in Bromley, helping to provide more reliable water supplies for thousands of customers across the local area. 

The three-year project has increased the site’s capacity and modernised key infrastructure. The investment forms part of   

The upgraded site includes new pumping equipment and power systems designed to strengthen operational resilience and reduce the likelihood of supply interruptions. Throughout construction, water supplies to customers were maintained with no disruption to service. 

The improvements will also help reduce the risk of bursts across the local network, improve water quality by enabling water to move more efficiently through the system, and provide greater flexibility for operators managing supplies during periods of high demand.  

The project has been nominated as a finalist for Project of the Year at the Association for Project Management Awards. 

Roselyn Unegbu, Delivery Director, London Non-Infrastructure, at Thames Water, said: 

"This £15 million investment is an important milestone for customers across Bromley and the surrounding area, and forms part of Thames Water’s biggest upgrade of its infrastructure in 150 years. Upgrading Shortlands Water Booster Station ensures a more resilient and reliable water supply, both now and for the future.

“We’re pleased to have delivered this complex upgrade while keeping customers in supply throughout the works. The project will provide long-term benefits by improving network performance, strengthening resilience and reducing the risk of interruptions to water supplies.” 

Thames Water worked closely with local residents throughout the project, providing regular updates and community engagement sessions. The work was completed with minimal disruption to neighbouring communities, and the company is appreciative of their support. 

The completed upgrade is one of several projects being delivered across London and the Thames Valley, as Thames Water invests in its network to improve resilience and support future growth. Since April 2025, . The length of pipes replaced stretches further than London to Oxford.