Hampstead mains replacement
We’re making significant investments to replace our mains pipes in Hampstead / Highgate. We'll be using sliplining, CCTV survey and open-cut method techniques.
The mains replacement will help to:
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Reduce bursts in your area. This means we can save large amounts of water each year and won’t need to take as much from rivers or the ground.
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Lessen traffic disruptions from ongoing repairs and maintenance
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Improve network reliability for future generations. The new pipes have a lifespan of 100 years
When and where we'll be working
We'll be working on a range of roads over the next year. Letters will be sent to residents prior to our work commencing on your road. We will update this information as the project progresses.
Our standard working hours will be Monday to Friday 8am to 6pm and Saturday 8am to 1pm. We'll be working on the following roads (dates to be confirmed):
- Castle Yard, N6
- Cholmeley Park, N6
- Courtenay Avenue, N6
- Grange Road, N6
- Heysham Lane, NW3
- Highgate Hill Street, N6
- Highgate West Hill, N6
- Holly Lodge Gardens, N6
- Kingsley Place, N6
- Lower Terrace, NW3
- Oak Hill Way, NW3
- Sommerset Gardens, N6
- Southwood Lane, N6
- Templewood Avenue, NW3
- The Parkhouse Passage, N6
- Whitestone Walk, NW3
- Windmill Hill, NW3
How this may affect you
Emergency services, refuse collection, and the local authority are aware of the work. Access will be maintained for emergency vehicles, residents and businesses. Driveways will remain open as much as possible.
We’ll do everything we can to minimise any disruption to you while we repair the main. However, you may be affected by the work in the following ways:
Traffic disruptions
We'll use road closures in 100m to 150m sections. This could cause traffic disruptions. Diversion routes will be signposted. We'll contact residents by letter if we're due to start work on your road
Parking
We'll be implementing parking bay suspensions. Please look out for our on-street and path signage.
Water supply
We may need to turn off your water supply for a short time. If so, we’ll send you a letter with more details at the time.
Road lanes and footpath closures
This will be around the areas where we're working.
Noise at the site
At the site, noise will be present during working hours. We'll try to keep disruptions to a minimum.
Areas of work completed
We've listed the roads where we have completed work to date which include:
- Bacons Lane, N6
- Bishops Road, N6
- Bishopswood Road, N6
- Bloomfield Road, N6
- Branch Hill, NW3
- Broadlands Close, N6
- Broadlands Road, N6
- Highgate Close, N6
- Hillside Gardens, N6
- Holy Walk, NW3
- North Grove, N6
- Redington Road, NW3
- South Grove, N6
- Swains Lane, N6
- Talbot Road, N6
- The Park, N6
- West Heath Road, NW3
Get in touch
If you have any questions, you can call us on 0800 316 9800 or email us at customer.feedback@thameswater.co.uk. Please quote: BB01080733.
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