Hampstead mains replacement

We’re making significant investments to replace our mains pipes in Hampstead / Highgate. We'll be using sliplining, CCTV survey and open-cut method techniques.

The mains replacement will help to:

Reduce bursts in your area. This means we can save large amounts of water each year and won’t need to take as much from rivers or the ground.

Lessen traffic disruptions from ongoing repairs and maintenance

Improve network reliability for future generations. The new pipes have a lifespan of 100 years

When and where we'll be working

We'll be working on a range of roads over the next year. Letters will be sent to residents prior to our work commencing on your road. We will update this information as the project progresses.

Our standard working hours will be Monday to Friday 8am to 6pm and Saturday 8am to 1pm. We'll be working on the following roads (dates to be confirmed):

Castle Yard, N6
Cholmeley Park, N6
Courtenay Avenue, N6
Frognal, NW3
Hampstead Grove, NW3
Heath Street, NW3
Heysham Lane, NW3
Highgate West Hill, N6
Hillcrest, N6
Holly Lodge Gardens, N6
Jacksons Lane, N6

Kingsley Place, N6
Lower Terrace, NW3
Oak Hill Way
Sheldon Avenue, N6
Stormont Road, N6
Sommerset Gardens, N6
The Mount Square, NW3
The Parkhouse Passage, N6
Whitestone Walk, NW3
View Road

How this may affect you

Emergency services, refuse collection, and the local authority are aware of the work. Access will be maintained for emergency vehicles, residents and businesses. Driveways will remain open as much as possible.

We’ll do everything we can to minimise any disruption to you while we repair the main. However, you may be affected by the work in the following ways:

Traffic disruptions

We'll use road closures in 100m to 150m sections. This could cause traffic disruptions. Diversion routes will be signposted. We'll contact residents by letter if we're due to start work on your road

Parking

We'll be implementing parking bay suspensions. Please look out for our on-street and path signage.

Water supply

We may need to turn off your water supply for a short time. If so, we’ll send you a letter with more details at the time.

Road lanes and footpath closures

This will be around the areas where we're working.

Noise at the site

At the site, noise will be present during working hours. We'll try to keep disruptions to a minimum.

Refuse collection

If your bin or sack hasn’t been collected by 10pm, then you can report a missed collection. You can do this through the Haringey or Camden council dependent on your location.

For more information on how this may affect you and how to contact us, view our guide to repair work.