Since January 2021, we’ve been busy carrying out structural surveys. We've also been strengthening the original glass-reinforced plastic main.
We're relining the main to be compliant with water quality regulations. This is so it can carry water to your taps. We're relining instead of replacing the pipe as its just as effective and helps reduce impact.
We'll be working in a range of locations for the next two years including:
We expect our work to be completed by October 2025. Find out more about what to expect during the next phase of our work in our information pack.
We’ll do everything we can to minimise any disruption to you while we repair the main. You may have already noticed closed road lanes and footpaths around the area.
If you have questions about this project, please call us on 0800 316 9800. Selection one and quote reference number: BB70012849. Alternatively, you can email us.
If you or someone you know needs a little extra support, our free Priority Services Register can help.