We're investing £40m in two programs to upgrade over 50km of old pipes in your area.
This includes pipelines in Plaistow, Canning Town, Forest Gate, and Stratford and Bow, in Newham.
The new plastic pipes we'll install are much stronger than the old cast-iron ones. Strengthening our network is key to delivering essential services for years to come.
We'll be continuing our pipe replacement along Barking Road from January 5 2026 to early 2027.
Our working hours will be Monday to Friday 8am to 6pm. We may also work on Saturdays 8am to 1pm if required.
We've made a detailed list of roads we will work on over the next year. More information about the 2027 program will be released towards the end of 2026.
Our work will last about two years and will affect multiple roads. We would like to apologise for any disruption caused during these essential works. To minimise impact, we're working with Newham Council and the Highways Authority.
To keep you informed, we'll communicate through letters and social media updates. Follow us on Next Door.
If you have any questions or concerns, please call us on 0800 316 9800 and select option 1.
Quote reference number BB01175613 for Upton Park and BB01413956 for Canning Town.
We’ll keep you informed as work progresses. You can also check this page for updates.
Business customers should contact your retailer for any additional information.
You can report a range of problems online including leaks, sewer floods or pollution.
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