Chat with us
Welcome to chat with us. We have a range of options for you to contact us about a query or issue you have:
Chat with us
You can contact us through webchat 8am to 8pm Monday to Friday and 8am to 5pm Saturday and Sunday. A pop-up chat will appear for you to click on to start a chat.
WhatsApp us
Message us on WhatsApp, so you can get on with your day and respond at your pace. We're available 24/7.
Other query options
You can view and report a problem and check incidents in your area online.
View and report a problem
You can view and report a waste or water problem in your area online.
Incidents in your area
Visit our network latest page for updates on incidents occurring in your area.