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Getting help paying a bill

Read about how we can support you if you're struggling to pay your bill.

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Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.

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Lines are open Monday-Friday 8am-8pm, and Saturday 8am-6pm.

0800 980 8800