Contact us
Moving home
Edit selectionExisting customers moving within our supply area
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Next steps
Based on your selection, we recommend:
Updating your details
Customers moving to another property can update their address in their online account.
Change your detailsAlternatively, you can contact us
WhatsApp us
Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.
Speak to us
Lines are open Monday to Friday 8am-8pm, and Saturday 8am-6pm. You may experience longer wait times during our peak hours. The best time to call us to avoid this is 12:30pm-3:30pm Monday to Friday.