Manage your account online
Manage your account quickly and easily online
- Go paperless and view your bills online
- Pay your bill and manage your payments
- Inform us of changes to your Direct Debit instruction and your bank details
- Download and print your bills
- Update your details or tell us you’re moving home
- Submit meter readings and view your water usage (if you’re on a meter)
- Be notified by email every time a new bill is available to view
- Add additional account holders
Moving in or out of the area?
Want to change the name on your account?
Need to let us know of a power of attorney?
Are you a landlord, tenant or student?
Questions about logging in and passwords
Why have I been asked to set a new password for my account?
You won’t accept my new password
I haven’t been asked to update my password, should I be worried?
I’ve been asked to re-register for an online account, what do I do?
How do I view previous bills and documents in my online account?
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