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Register for an online account

Join 1.4 million customers and register for an online account.

From setting up a Direct Debit to updating your address, account management is quick and easy. Plus, you'll be automatically opted in for paperless billing. 

To register, all you need is:

  • A valid email address
  • Your property details and account number

Register for an online account

Person paying their bill on laptop

Reasons to register for an online account

Here are some of the many benefits of having an online account:


Save paper with online billing

View your bills online instead of receiving paper copies. We'll email you when your bill is ready. 
Water meter

Submit meter readings

Metered customers can submit readings online and monitor water usage.
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24/7 online account access

Make changes to your account at any time, such as telling us you're moving.
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Payments made easy

Manage how you pay your bill, including setting up a Direct Debit or other payment plan.


The easiest way to tell us about your properties and tenants is by using Landlord TAP