Our rolling rivers and meandering streams are a precious resource that we can all help protect.
If you see something wrong, the quicker you tell us, the faster we can investigate and minimise impact on wildlife and the environment.
If you notice any of the following, it could be a sign of pollution:
If the pollution has been caused by a problem with our network, we'll get it fixed as soon as possible. We report all known pollution incidents to the Environment Agency.
By 2025, we’ve committed to reducing the number of pollution incidents in our area by 30%. To help us achieve this, we’ve developed a detailed Pollution Incident Reduction Plan.
Message us on WhatsApp, so you can get on with your day and respond at your pace. We're available 24/7.