We’re offering Smarter Home Visits (SHV) to qualifying customers to help them save water and money.
If you’ve had a call from 0800 622 6623, this will be our water efficiency team offering you a free appointment.
When we visit your property, we will:
When we visit your property, advisors will be wearing Thames Water branded uniforms. They will also carry a Thames Water photo ID.
Saving water is win-win. Our range of water saving tips can help you use less energy and water, plus it's good for the environment. You can also use our water saving calculator to see how much water you use.
We go through how you can save water in your home no matter the weather.
Our water saving calculator can show how much water and energy you use.