NW1 - Kentish Town Road
Supply restored and area under repair
Last updated:
Second repair progressing
We're still working on the second burst which was found in the excavation already dug in Kentish Town Road.
With the water having been diverted around the area, your water should now be flowing at your taps, you may notice the pressure is lower at first, but this will return to normal once we've fixed the broken pipe. Sorry if you were affected.
Once we've completed the second repair, we'll then focus on reinstating the road and opening it. Though we must advise, unfortuantely this will most likely take a couple of weeks to complete. We'll share the anticipated completion date as soon as it's known.
To keep everyone safe, we've had to close some of Kentish Town Road. Please follow the diversions that are in place, and if you're travelling in the area, allow extra time to your journey.
Sorry for the ongoing disruption.
Repair Progressing
Our specialist teams are now working to fix the broken pipe in Kentish Town Road. Having already diverted water around the area, you should have water flowing at your taps again. Sorry if you were affected.
You may notice the pressure is lower at first, but this will return to normal once we've fixed the broken pipe.
Often when your water returns it may be discoloured at first (rusty, white or milky in colour), this is normal. For further guidance on what to do when you experience this and other issues following an incident, please see our After An Incident Guide.
We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.
Sorry for the disruption caused.
Our teams will continue the repair through the night and we will update on our progress in the morning.
We're still working to fix the issue
Sorry if you've been affected by the burst water pipe on Kentish Town Road this morning. Our specialist teams are now on site and we're assessing the damage to see what we need to do to fix things.
We've diverted water around the area, meaning you should now have your water supply back. The pressure may be lower than normal, but this will improve once we've fixed the broken pipe and left the site.
Our Customer Representatives are in the area speaking to customers who have been affected by any flooding, please do approach them if you need any support.
We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.
Often when your water returns it may be discoloured at first (rusty, white or milky in colour), this is normal. For further guidance on what to do when you experience this and other issues following an incident, please see our After An Incident Guide.
To keep everyone safe, we've had to close some of Kentish Town Road, please follow the diversions in place and allow additional time to any journey in the area.
Apologies for the inconvenience and thank you for your patience and understanding as we work to fix things.
We're on route
We’re sorry if your tap water isn’t running at the moment. We’re aware of a burst water pipe in Kentish Town Road, NW1, which is affecting customers in the NW1 & NW5 areas.
Our specialist team is enroute to the area, once on site they'll assess the damage and arrange for teams to start repairing it, and get your water supply back as soon as its safe to do so.
We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.
If you or someone you know needs a little extra support, our free Priority Services Register can help us to understand your situation so we can take it into account as best we can.