NW10 - London

No water or low pressure

Last updated:


35% complete

Investigating: Our team have arrived on site and are investigating the issue

We're on site


31 August, 2:21pm

Our specialist team is now on site at Brentfield Road and is working to restore supplies as quickly as possible.

To allow our teams to work safely, traffic management will be required before further work can take place. We’re currently waiting for this to be put in place and will continue with the necessary work as soon as it is safe to do so.

Thank you for your patience.


We’ll provide another update by 31 August, 5:30pm

We're on our way


31 August, 12:20pm

Sorry if your tap water isn’t running at the moment. We’re aware of an issue affecting the water supply to customers in the NW10 area. 

Our specialist team is enroute to the area, once in the area they'll search for any issues or burst pipes which may be affecting your supply, and then arrange for teams to start getting things back to normal.  

We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.

If you or someone you know needs a little extra support, our free Priority Services Register can help us to understand your situation so we can take it into account as best we can.

Sorry for the disruption. 


We’ll provide another update by 31 August, 3:00pm