E3 - Grove Rd

Update - 17:45 09/07/2026  

Our specialist teams remain on site working hard. We have located the point of burst on the pipework and are working to excavate down to the damaged section.

Our work tonight will also include searching for any potential voids to ensure our teams are working on safe ground.

We sincerely apologise in advance for any disruption caused and appreciate all the support and patience our customers have shown.   

To keep everyone safe, we've had to close the road and parts of the footpath. If you're travelling in the area please allow additional time to any journey as traffic diversions are in place.

We'll provide a further update on our progress no later than 08:00 tomorrow morning.

Update - 09:45 09/07/2026  

We're sorry to customers in the Grove Road & Old Ford Road area who have been affected by a burst water main overnight.

Our teams on site have stopped the flooding and are working to put things right. Your water supply should now have returned, the pressure may be lower than normal, but this will improve as it builds in the pipe.

Our customer teams are in the area, please do speak to them if you need any support.  

 

 

Unfortunately, we're likely to be in the area for some time as we need to fix the broken pipe and make good any damage caused by the flooding. We'll be working around the clock to fix things, and apologise in advance for any disruption caused.   

To keep everyone safe, we've had to close the road and parts of the footpath. If you're travelling in the area please allow additional time to any journey as traffic diversions are in place.

We'll provide a futher update on our progress no later than 18:00. Thank you for your patience as we work to fix things. 

Update – 02:15 09/07/2026

We've put measures in place to move more water around the local network, and your water should now be flowing again.

Our repair teams will continue working overnight to carry out the repair to the damaged water pipe. While your water supply should remain available, you may notice lower pressure than usual from time to time while these works continue.

The following postal code areas will be affected:

E1, E2, E3, E9, E14, E16 & E1W 

We apologies for any inconvenience caused. We'll provide a further update by 10:00.

Overview - 23:31 08/07/2026

We’re sorry if your tap water isn’t running at the moment. We’re aware of an issue in the area that's affecting customers in the East London  area.

Our specialist team is enroute to the area to investigate the cause of disruption and restore the flow of your water supply.

We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.

If you or someone you know needs a little extra support, our free Priority Services Register can help us to understand your situation so we can take it into account as best we can.

We’ll provide another update by 08:00 tomorrow morning. Thank you for your patience while we work to resolve this.