OX7 - Chipping Norton

Update – 07:20 24/03/2026 

Our team have fixed the burst pipe that may have impacted your water supply. We worked throughout the night to repair the damaged section of pipe and return water to you.

We’re sorry for any inconvenience caused and appreciate your patience while we fixed the issue.

Update – 21:15 23/03/2026

Our team's remain on site and working to isolate the burst pipe so that repairs can begin. We’ll continue working throughout the night to fix the damaged section of pipe as quickly as possible.

We’ve restored most of the water supply to the area; however, while these repairs are ongoing, you may still notice intermittent low pressure. Tankers will remain in the area to support the network and help maintain supplies.

We’re sorry for the inconvenience caused and truly appreciate your patience while we work to put things right. We’ll provide a further update by 08:00 tomorrow morning.

Update – 18:30 23/03/2026

Our teams on site have now located the burst water main on the B4030, OX25, and a repair team is on the way. We’re also putting traffic management in place so the repair can be carried out safely and as quickly as possible.

While this work is underway, we’re carrying out valve operations and using tankers to carefully reintroduce water into the network, with the aim of restoring supply to as many homes as we can.

If you’re already registered on our Priority Service Register, please don’t worry there’s no need to contact us, as bottled water deliveries are already in progress. We’re prioritising customers who are most in need, particularly those who are water dependent.

Thank you for bearing with us, we understand how important your water supply is, and we’re doing everything we can to get things back to normal as soon as possible. We will provide a further update by 22:00.

Overview - 15:35 23/03/2026 

We’re sorry if your tap water isn’t running at the moment. We’re aware of an issue in the Chipping Norton, OX7 area. 

Our specialist team is on their way to the area to investigate the cause of disruption and restore the flow of your water supply.

We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.

If you or someone you know needs a little extra support, our free Priority Services Register can help us to understand your situation so we can take it into account as best we can.

We’ll provide another update by 19:00. Thank you for your patience while we work to resolve this.