N10 - Muswell Hill Road

Update - 20:30 18/05/2026

The Muswell Hill Wildlife Trust will attend site tomorrow to remove the nest, after which Haringey Council will remove the tree, allowing us to dig down and carry out the repairs.

We’re sorry for the ongoing disruption and thank customers for their patience. We hope to have a further update for you by 12:00 tomorrow morning.

 

Update - 14:52 18/05/2026

Repairs to the burst water pipe on Muswell Hill Road remain suspended while we continue liaising with Haringey Council regarding the requirements for tree removal due to nesting birds near the excavation site.

Water has been successfully re-routed around the affected area and tankers continue to support the network, so you should now have your water supply restored. Some customers may continue to experience lower pressure during periods of high demand until repairs are complete.

We’ll provide a further update no later than 21:00. We’re sorry for the ongoing disruption.

 

Update - 07:00 18/05/2026

Unfortunately, owing to a tree with nesting birds being near the location of the burst water pipe in Muswell Hill Road, its taking longer than normal to complete the repair.  

We've had to suspend our repairs for the moment, and plan it taking into consideration the nesting wildlife. We'll be meeting on site with the local authority today to agree a repair plan. 

In the meantime, water has been re-routed water around and tankers continue to support the area, meaning you should now have your water back.   

Until the repair is complete, during periods of high demand you may notice your pressure is lower than normal. We know how disruptive it is if you lose your water supply, and we’re working hard to get things back to normal as soon as we can.

We'll provide a further update no later than 15:00. We're sorry for the delay and any disruption caused. 

Update - 10:20 17/05/2026

We're making progress with the repairs on Muswell Hill Road, sorry if your water wasn't running earlier this morning. 

Our specialist teams on site continue working to fix things. Having re-routed water around the area and with tankers supporting, you should now have your water back. Until the repair is complete, your pressure may be lower than usual, but this will return to normal once we've finished fixing things.   

Knowing how disruptive it is if you lose your water supply, we’re working hard to get things back to normal as soon as we can.

We’ll provide another update by 14:00. Sorry for any inconvenience caused.

Overview - 08:35 17/05/2026

We’re sorry if your tap water isn’t running at the moment. We’re aware of a burst water pipe on Muswell Hill Road. If you live in the surrounding area you may experience lower pressure than normal during periods of high demand.

Our specialist team are on site working to fix things and we've also got tankers in the area pumping additional water into the network. 

We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.

If you or someone you know needs a little extra support, our free Priority Services Register can help us to understand your situation so we can take it into account as best we can. There's no need to call us if you're on our Priority Service List as we're delivering water already to those we know are medically dependent. We'll get to you as soon as we can.  

We’ll provide another update by 12:00. Sorry for the disruption and thank you for your patience while we work to resolve this.