SL4 - Windsor
No water or low pressure with flooding
Repairing: The team are currently fixing the issue
The following postcodes may be affected:
- SL4
We're back on site
Our teams are back on site with the specialist equipment and plan required for the repair of the burst water pipe. In the meantime, the network continues to be stable and we are not expecting for anymore water supply interruptions during the repair period.
We have arrangements in place to extend working hours if needed, but, provided the situation remains stable, work will continue during normal hours to minimise disruption to local residents.
Our teams have assessed those impacted by the local flooding.
We’re sorry to those affected by this burst pipe and would like to thank you all for your continued patience and support for our teams working on the ground, to get water flowing through your taps again.
Repair Progressing
We’re repairing a burst water main near St Leonards Reservoir in the SL4 area.
The damaged main was temporarily shut down to help prevent flooding. This affected water supplies to some customers, including LEGOLAND Windsor Resort. Water supplies have now been restored to all affected properties, including LEGOLAND, with good pressure across the area.
Our repair teams are on site with the burst contained within an existing excavation. Specialist parts are expected to arrive later this afternoon so the permanent repair can progress.
We have arrangements in place to extend working hours if needed, but, provided the situation remains stable, work will continue during normal hours to minimise disruption to local residents.
We’re aware of reports of external flooding affecting some gardens. Our customer support teams are on their way to help assess the impact and support affected residents.
The network is currently stable, and the repair continues as planned.
We’re sorry for the disruption and thank customers and local residents for their patience while we complete the repair.
We're on the way
We’re sorry if your tap water isn’t running at the moment.
We’re aware of an issue affecting water supplies in SL4 and surrounding areas. Our specialist teams are on site preparing to repair the burst water main.
We’re moving water around our network to help maintain supplies and hope to restore normal service as soon as possible.
We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.
If you or someone you know needs a little extra support, our free Priority Services Register can help us to understand your situation so we can take it into account as best we can.
Thank you for your patience while we work to resolve this.