Our latest news

Thames Water is making it easier and quicker for members of the public to report sewer flooding, blockages or leaks across London and the Thames Valley, following the launch of a new reporting tool and interactive map on its website. The public can now report a range of problems online, from either their desktop or on the go via their mobile phone.

Thames Water is helping customers prepare for winter by sharing simple tips to help them protect their homes and clean water pipes from cold weather.

Customers are once again invited to find out more and have their say on topics that matter most, including on the environment, water services, bills and more. The second virtual ‘Your Water, Your Say’ event will take place on Thursday 30 November, from 5pm to 7pm.

Thames Water is carrying out several multi-million-pound upgrades across the Guildford area to ensure a safe and secure water supply for its customers.

Thames Water has moved up 21 places in the annual “RateMyApprenticeship”, best employer rankings.

Thames Water is inviting its customers, communities and stakeholders to find out more and discuss plans to protect future water resources across Oxfordshire and the South East.

Thames Water has launched a public consultation on its proposed Teddington Direct River Abstraction project. The project is designed to protect water security for future generations and will enable the company to abstract more water from the River Thames during periods of drought, supported by water recycling.  

Thames Water has recently approved £500,000 of funding for its Trust Fund initiative, an independent grant making trust which aims to help Thames Water customers who find themselves in a difficult financial circumstance.

Thames Water is hosting a series of consultation and community engagement events to share and discuss its plans to provide a secure and sustainable water supply for the next 50 years.