Our latest news
Businesses closed for lockdown advised to get 'winter ready' as temperatures plunge
Businesses forced to close during the latest lockdown are being reminded by Thames Water to make sure internal pipes and plumbing are protected from freezing temperatures to avoid costly repairs.
Expert water-saving advice moves online during lockdown
Water-saving experts from Thames Water are spending the latest lockdown glued to their phones as they help hundreds of customers save water and money
Rare bird photographed at Basingstoke sewage works
One of Britain’s rarest birds has been caught on camera - at a sewage treatment site in Hampshire.
Haslemere first to switch to smart water meters
Homes in Haslemere will be the first outside of London to receive smart meters to help Thames Water manage future demand for water
“Bin it” plea after turkey-sized clump of wet wipes blocks Essex sewer at Christmas
Residents of Essex were served a stark reminder of the dangers of flushing wet wipes down the toilet after a clump of the “unflushables” the size of a roast Christmas turkey clogged machinery at a Thames Water pumping station.
New independent board member appointed
Key workers keep vital services running
OBE honour for health and safety tsar Karl Simons
The man who spearheaded a mental health revolution at Thames Water and beyond has been made an OBE in the 2021 New Year Honours List.
Oxford sewage works boss retires after 49 years
Aircraft enthusiast Bob Steptoe was given a very special retirement gift after an incredible 49-year career at Thames Water.
Toys and hampers donated to disadvantaged families
Thames Water workers got into the festive spirit by donating toys and hampers to disadvantaged families across London and the Thames Valley.
New council partnerships
Thames Water is partnering with five councils to reduce the risk of surface water and sewer flooding across London and the Thames Valley.
Help keep the sewers clear by binning Christmas dinner fat
Thames Water is urging customers to help fight the fatberg over the Christmas period by safely disposing of fats, oils and grease.
Planting six thousand trees
Thames Water volunteers celebrate National Tree Week at Beddington sewage works.