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Thames Water Utilities Limited responds to Ofwat’s draft determination for Price Review 24 (PR24)

11/07 09:00

Thames Water Utilities Limited has received its draft determination from Ofwat. This sets out Ofwat’s detailed view of the running costs, service levels and investments Thames Water would make over the period 2025-2030.

A technician is fixing a piece of equipment

Thames Water Utilities Limited Annual Results for the year to 31 March 2024

09/07 06:00

The challenges we face are well documented, but our operational and financial performance for the last year show good progress, and these positive results provide the right foundations on which to build and improve.

Thames Water is updating designs for its proposed Teddington Direct River Abstraction project

Thames Water announces updated design changes to its Teddington Direct River Abstraction project

08/07 14:30

Thames Water is making a series of design changes to the Teddington Direct River Abstraction (TDRA) project, following feedback from over 2,000 community members during its autumn 2023 public consultation.

An illustration of the cafe at Thames Water's proposed new reservoir

Public events supporting Thames Water’s Oxfordshire reservoir consultation begin this week

25/06 09:00

Thames Water is encouraging customers, communities and stakeholders to have their say on plans for a proposed new reservoir near Abingdon, Oxfordshire.

Arup Binnies joint venture sign contracts with Thames Water's Strategic Resource Options team

Thames Water appoints new Technical Partner for Oxfordshire reservoir proposal

21/06 11:00

Thames Water has appointed Arup and Binnies (Arup Binnies joint venture) as its Technical Partner to lead development proposals for a vital new reservoir near Abingdon, in Oxfordshire.

An illustration showing the view of the proposed Oxfordshire reservoir from north

Thames Water accelerates plans to secure South East's future water supply

05/06 10:00

Thames Water has launched a public consultation on its proposals for a new reservoir near Abingdon in Oxfordshire, a nationally significant infrastructure project that is vital to securing the South East’s future water supply.

Map of affected properties

Thames Water issues do not drink tap water notice to over 600 Bramley properties (GU5, Surrey)

30/05 20:00

Thames Water is today (Thursday 30 May 2024) introducing a precautionary ‘do not drink’ notice to over 600 Bramley households. 

Two engineers assessing leaks

Thames Water wins share of £40 million in Ofwat’s latest Water Breakthrough Challenge

16/05 07:00

Thames Water wins share of £40 million in Ofwat’s latest Water Breakthrough Challenge. 

An illegal standpipe is connected to the Thames Water network in front of a Go Plant vehicle.

Fleet services company to pay £52,000 of fines and costs for repeatedly connecting to Thames Water’s water network illegally

14/05 12:00

Thames Water is clamping down on illegal water connections, with fleet services company, Go Plant Ltd, enforced to pay £52,000 in fines and costs for repeatedly connecting unauthorised and unlicenced standpipes over the past five years.

A fatberg the weight of three double decker buses has been unblocked by Thames Water in East London (before)

A fatberg the weight of three double decker buses is unblocked from east London

10/05 08:30

A fatberg, which was almost 6 ft tall and weighed the same as three double-decker buses, has successfully been removed from wet well near the iconic Abbey Mills pumping station, east London. The removal took several days to remove as it had built up 35 metres underground.  

An artists impression of the South East Strategic Reservoir Option

Thames Water secures planning consent for reservoir embankment trial

09/05 13:30

The UK’s largest water company has secured planning approval for a reservoir embankment trial which will inform design plans for a proposed reservoir near Abingdon.


WaterHelp criteria enhanced to help more customers with their water bills

01/05 13:00

The UK’s largest water company has enhanced its social tariff, WaterHelp, to support those most impacted by the cost-of-living crisis, including, younger and larger families.