Our latest news
Media enquiries
If you have a media enquiry, please email us or call 0203 577 4364.
For urgent out-of-hours media enquiries only, please call 0203 577 4364. Our out-of-hours service operates between 5:00pm and 9:00am on weekdays and throughout the weekend. The Press Office email inbox is not monitored during these hours and enquiries will be attended to on the following working day.
Incident updates are regularly posted on our Network Latest page. You can also find information about Thames Water via our Thames Unfiltered podcast series and our Thames Water Explained video series.
You could build 10 “Big Bens” with the wet wipes flushed every year
An estimated 3.8 billion wet wipes are flushed into Thames Water’s sewer network, across London and the Thames Valley every year, an average of 10.41 million every day.
Fifteenth Consent Requests relating to Super Senior Issuer Funding
Thames Water Utilities Limited and Thames Water Super Senior Issuer PLC have launched a fifteenth set of consent requests seeking the consent of the super senior creditors.
Thames Water Utilities Limited announces results of the 14th Consent Request and STID Proposal
Thames Water Utilities Limited announces today the 14th Consent Requests and the STID Proposal have been approved.
Smart businesses and smarter water use
Thames Water has upgraded more than 90,000 business water meters to smart technology, as part of its biggest network upgrade in 150 years. The company is also launching three new initiatives to help business customers reduce demand, cut waste and protect water supplies during one of the driest periods in decades.
September rain welcome, but not enough to end water restrictions
Recent rain has not been enough to recover water levels in rivers, reservoirs and groundwater sources across Thames Water’s region after one of the driest spring and summer periods on record.
New 2026 Apprentices
Thames Water welcomed its latest cohort of apprentices this September, following a record response to its 2026 apprenticeship programme.
Repeat offender prosecuted for illegal connections to Thames Water’s network in East London
Select Piling Ltd have been charged and convicted of four offences related to illegal connections to the Thames Water's clean water supply network in August 2026, the business in a repeat offender.
Fourteenth Consent Requests and STID Proposal
Thames Water Utilities Limited and Thames Water Super Senior Issuer PLC have today launched parallel consent and waiver requests.
Thames Water Utilities Limited announces results of 13th Consent Requests and STID Proposal
Thames Water Utilities Limited announces today that the 13th Consent Requests and the STID Proposal have been approved.
New Thames Water office supports Swindon town-centre regeneration
Thames Water has officially opened its new office in the heart of Swindon, marking investment in the town and reinforcing the utility company's long-term commitment to its people and its customers across the area.
Food business outreach helps prevent thousands of fatbergs
More than 2,500 restaurants and food businesses have installed ‘fat traps’ following Thames Water’s outreach efforts to prevent fatbergs and protect the sewer network and rivers.
Thames Water completes £15 million upgrade to strengthen Bromley’s water supply
Thames Water has completed a £15 million upgrade at its Shortlands Water Booster Station in Bromley, helping to provide more reliable water supplies for thousands of customers across the local area.