We’re upgrading a key section of our clean water network in Arborfield to make your supply more reliable. This work includes replacing around 2.6km of old trunk main with flexible iron pipeline, helping to:
This project is being delivered in partnership with M Group Ltd (Morrison Water Services).

We’ll be working in phases across:
Highlands Avenue to The Lilacs
The Lilacs to Barkham Road
Bearwood Road roundabout to Barkham Street roundabout (The Bull Pub)
Barkham Street roundabout to bridge connection (east side)
Bridge connection (west side) to School Road
School Road to final connection on Langley Common Road
Please note, dates may change depending on progress and conditions on site.
We appreciate your patience as we work to minimise disruption during this essential project.
This project will be delivered using open-cut excavation within the highway. We’ll also carry out:
Where required, we'll use acoustic barriers, shielded lighting, and temporary ramps. This will reduce impact on residents and businesses.
We’re working closely with:
We’ll continue to share updates and work with councillors, schools, businesses and community groups. Our teams will also carry out regular customer site audits to help keep the area safe and accessible.
Support available for residents and businesses.
If you’re a vulnerable customer or require additional support, you can register for our free Priority Services.
We’ll do all we can to reduce disruption while we work. But we understand your business may sometimes be affected.
Let us know if your property has emergency systems connected to the water main. For example, sprinklers or misting systems. These may not appear on our records due to their age.
Call us on 0800 316 9800, quoting reference BB01068603
If you have any questions or concerns about the work:
Please quote reference number BB01068603.
You can also speak directly to our on-site manager during working hours. Our teams will be wearing Thames Water–branded clothing for easy identification.