Mile End Road trunk mains project
We're investing in our region by replacing trunk mains on Mile End Road.
The new mains will help provide a more reliable drinking water supply. It will also help to reduce leaks and bursts and increase water carried in the mains.
How this may affect you
As part of this project, we'll be working in phases from March 2024 until 2026. We've finished our current phase of work on Burdett Road between Agnes and Pixley Street.
In mid-May, we'll be returning to Burdett Road to complete the next phase of our works. During this phase, both Thomas Road and Pixley Street will be closed to traffic. Diversion routes will be in place from Burdett Road. Access to this area adjacent to our work site will be managed by two-way temporary traffic lights.
Our working hours will be Monday to Friday 7am to 7pm and Saturday 7am to 1pm. And although our team will be on site from 7am, we will not start work until 8am. This allows the team to have an hour to set up the site safely and an hour to pack up.
We'll let you know in advance if access to your property or your water supply is affected. Pedestrians, emergency vehicles and bin collections will have full access to roads. You can view utility works, amended bus routes, and plan your journey online.
If you feel your business has been affected, view our business loss of profits policy.
Techniques we'll use
We’ll use different methods to complete the project, such as:
Sliplining
We’ll insert new pipeline through the existing Victoria Main to reduce disruption.
CCTV survey
Post installation surveys to confirm alignment with specifications.
Open-cut method
Get in touch
If you have any questions, you can call us on 0800 316 9800 or email us at customer.feedback@thameswater.co.uk. Please quote: BB70082989.
We’ll keep you informed as work progresses. You can also check this page for updates.
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