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Mile End Road trunk mains project

We're investing in our region by replacing trunk mains on Mile End Road.

The new mains will help provide a more reliable drinking water supply. It will also help to reduce leaks and bursts and increase water carried in the mains.

How this may affect you

We'll be working in phases from March 2024 until 2026. Phase One begins on 4 March 2024 with a lane closure on Mile End Road. This will be for approximately 12 weeks.

The next phase of our works starts on Monday 17 June 2024. This will be for approximately 6 weeks. 

The cycle and bus lane will be closed for approximately 150 meters, between Westfield Way and Harford Street, on the Westbound carriageway.  

Our working hours will be Monday to Friday 7am to 7pm and Saturday 7am to 1pm. And although our team will be on site from 7am, we will not start work until 8am. This allows the team to have an hour to set up the site safely and an hour to pack up. 

We'll let you know in advance if access to your property or your water supply is affected. Pedestrians, emergency vehicles and bin collections will have full access to roads. You can view utility worksamended bus routes, and plan your journey online.

Diversion routes will be clearly signposted. The bus stop near Aberavon Road will be temporarily suspended. Please see on-street signage for details.

If you feel your business has been affected, view our business loss of profits policy.

map of mile end work

Techniques we'll use 

We’ll use different methods to complete the project, such as: 

Sliplining

We’ll insert new pipeline through the existing Victoria Main to reduce disruption.

CCTV survey

Post installation surveys to confirm alignment with specifications.

Open-cut method

Only when necessary, we'll excavate ground to install new pipework. 

 Get in touch

If you have any questions, you can call us on 0800 316 9800 or email us at customer.feedback@thameswater.co.ukPlease quote: BB70058388.

We’ll keep you informed as work progresses. You can also check this page for updates.

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Help us find problems

You can report a range of problems online including leaks, sewer floods or pollution.

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