With the driest spring in over a century, followed by the driest June on record, we’re doing everything we can to keep all our customers in supply with top quality drinking water.

Fixing leaks and using smart technology to manage water pressures are some of the things we are doing to keep up with the increased demand for water over the coming months.

Further information on what we’re doing to keep your taps running is available Water supply and drought update | Help | Thames Water

The prolonged hot and dry weather puts real pressure on all our systems so we’re asking everyone to play their part when it comes to saving water - every drop counts

Saving two minutes off the average 10-minute shower saves 20 litres of water and turning the tap off when you brush your teeth can save up to nine litres of water a minute. By working together we can all do our bit to save water, we’re also asking customers take a break from using hosepipes in gardens and around the home if they can.

All incidents