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A Thames Water van driving over a bridge in London

Thames Water completes major investment in North London to future proof its water supply

Thames Water has recently completed over £50m worth of infrastructure upgrades across North London to boost resilience, mitigate the risk of bursts and leaks and future proof its clean water supply and meet our customers’ demands to deliver safe and resilient water supplies.
Thames Water engineer

Thames Water investing over £5m in Biggin Hill to upgrade vital part of its infrastructure

Thames Water is carrying out a £5.1m investment programme upgrade in Biggin Hill, South London, where 3.9km of pipe is being replaced in a crucial area of the network around Biggin Hill airport.
Thames Water workers remove the fatberg in Feltham

Thames Water removes 100-tonne fatberg blocking sewer

Thames Water has cleared a 100-tonne fatberg from a sewer in Feltham, which consisted of mainly wet wipes and held together in a solid form by fat, oil and grease.
Thames Water van & engineer

Thames Water launches new scheme to cut bills

Londoners caught in the cost-of-living crisis will have their water bills cut automatically under a pioneering new partnership between Thames Water, 17 London Borough Councils and data analytics company Policy in Practice.
A man in orange high-vis uses a control panel at Hampton Water Treatment Works

AMP 8 Major Projects procurement process update

Thames Water is one step closer to delivering £840million worth of major capital projects aimed at enhancing its wastewater and water treatment sites, following the publication of its Procurement Specific Questionnaire (PSQ) for suppliers.
A digger works to remove Wet Wipe Island in London near Hammersmith Bridge

Five million wet wipes dug out of London’s ‘Wet Wipe Island’

Workers have removed 114 tonnes of Wet Wipe Island, including an estimated five million wet wipes
Thames Water 2025 Apprentices, Graduates and Interns stand on steps at Clearwater Court

Young people share their views on apprenticeships

New research shows young people aged 16-25 in the Thames Water region think apprenticeships are more beneficial than university.
A Thames Water van on site

Fourth Consent Requests relating to Super Senior Issuer Funding

An update to Thames Water Super Senior Issuer Funding
A Thames Water engineer and van

Investigations update – Payment plan

Thames Water Utilities Limited has agreed a payment plan with Ofwat relating to penalties issued in May 2025.
Thames Water van on site

Thames Water delivers £17m infrastructure boost with completion of North London trunk main upgrade

Thames Water has recently completed a £16.8m project to upgrade 2.4km of ageing trunk main in Fortis Green, North London. This will build resilience and maintain a reliable source of water supply.
Teddington lock

Londoners encouraged to share views and shape Thames Water’s drought resilience project

With one week to go, Thames Water is calling on its customers and communities to have their say and share feedback on its vital drought resilience project for London.
A Thames Water Van drives over a bridge in central London

Liquidity Extension Update

Thames Water provides an update about its Liquidity Extension plans.