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PR24 business plan update

In October 2023, TWUL submitted its PR24 business plan for the 2025-30 regulatory period (“AMP8”) to Ofwat, following consultations with nearly 20,000 customers, the communities in which it operates and its wider stakeholders.

An illustration showing the view of the proposed Oxfordshire reservoir from north

Thames Water accelerates plans to secure South East's future water supply

05/06 10:00

Thames Water has launched a public consultation on its proposals for a new reservoir near Abingdon in Oxfordshire, a nationally significant infrastructure project that is vital to securing the South East’s future water supply.

Map of affected properties

Thames Water issues do not drink tap water notice to 616 Bramley properties (GU5, Surrey)

30/05 20:00

Thames Water is today (Thursday 30 May 2024) introducing a precautionary ‘do not drink’ notice to 616 Bramley households. 

Two engineers assessing leaks

Thames Water wins share of £40 million in Ofwat’s latest Water Breakthrough Challenge

16/05 07:00

Thames Water wins share of £40 million in Ofwat’s latest Water Breakthrough Challenge. 

An illegal standpipe is connected to the Thames Water network in front of a Go Plant vehicle.

Fleet services company to pay £52,000 of fines and costs for repeatedly connecting to Thames Water’s water network illegally

14/05 12:00

Thames Water is clamping down on illegal water connections, with fleet services company, Go Plant Ltd, enforced to pay £52,000 in fines and costs for repeatedly connecting unauthorised and unlicenced standpipes over the past five years.

A fatberg the weight of three double decker buses has been unblocked by Thames Water in East London (before)

A fatberg the weight of three double decker buses is unblocked from east London

10/05 08:30

A fatberg, which was almost 6 ft tall and weighed the same as three double-decker buses, has successfully been removed from wet well near the iconic Abbey Mills pumping station, east London. The removal took several days to remove as it had built up 35 metres underground.  
  

An artists impression of the South East Strategic Reservoir Option

Thames Water secures planning consent for reservoir embankment trial

09/05 13:30

The UK’s largest water company has secured planning approval for a reservoir embankment trial which will inform design plans for a proposed reservoir near Abingdon.

a-customer-sits-on-the-sofa-looking-at-something-on-their-mobile

WaterHelp criteria enhanced to help more customers with their water bills

01/05 13:00

The UK’s largest water company has enhanced its social tariff, WaterHelp, to support those most impacted by the cost-of-living crisis, including, younger and larger families.

Thames Water engineers in London

Thames Water begins £2 million Baker Street water pipe upgrade

24/04 08:00

On Wednesday 24 April 2024, the UK’s largest water company will begin work to future-proof water supply in central London, upgrading 235 metres of water pipes between Prince Albert Road and Baker Street. 

Aerial view of Beddington STW

Homes and businesses in south west London using poo power

11/04 10:00

The UK‘s largest water company has converted two more of its sewage treatment works (STWs) into poo power plants by converting its sewage sludge into biomethane, which can then be used as a source of electricity.

A Thames Water van driving over a bridge in London

Thames Water Shareholder Funding Update

28/03 07:01

An update on shareholder funding
An artists impression of the proposed reservoir

Thames Water awards Programme Partner framework to support future infrastructure delivery

21/03 11:30

Thames Water has carried out a Programme Partner Framework procurement exercise to support the delivery of its Strategic Resource Options (SRO) Programme. 

Representatives from various companies, including Thames Water, at the Tent UK launch

Thames Water joins Tent UK

06/03 10:30

Thames Water is one of 70 major businesses joining forces to advance the labour market integration of refugees in the UK.