Environmental, Social and Governance
We're committed to becoming more sustainable in all areas of the business, including:
- Protecting and improving the environment
- Supporting customers, communities and colleagues
- Maintaining high standards of governance and responsible business practice
Our goal is to strike a balance between service to our customers and impact on the environment.
We recognise that improving our environmental and operational performance remains a significant challenge. We're focused on delivering measurable improvements for our customers, communities and the environment.

Sustainability policy
Explore the principles, commitments, and actions that guide our approach to sustainability.

Sustainability report and ESG statement
Discover our latest sustainability report and ESG statement showcasing our progress, performance, and key ESG results.

Sustainable financing
Learn how sustainable financing supports our environmental goals and funds projects with positive social and environmental impact.
Related pages
You can find out more about our business on the following pages.
Investor Centre
Go back to our Investor Centre homepage.
Results and presentations
Our annual and interim results and presentations.
Company updates
The latest announcements on the London Stock Exchange.
Debt information
Our latest debt information and credit ratings.