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Road closure and reduced rail service

Last updated.

To carry out an essential repair in KT5 following a burst on a large water pipe last night, we’ve had to temporarily close Lamberts Road. As a precaution while Network Rail undertakes checks on the integrity of the nearby railway line embankment, they have closed one of the train lines going to London. Click here for Map

Our specialist engineers arrived quickly on site to reduce the flow of water and divert it into the drains to minimise the impact on customers. We’ve now stopped the flow of water and are working hard to fix the pipe as quickly as we can and return things to normal.

We’re really sorry if you’ve had a longer journey than normal because of this emergency work.

We’ll be posting updates here, so check back when you can for the latest news.

We’re making progress.

Last updated.

Our specialist engineers have completed repairs to the large water main which burst in Queens Drive, London N4. 

We’ve backfilled the hole and we’re restoring the area surrounding the burst. We’re working closely with Hackney Council to complete the remaining work safely and reopen the road as soon as we can.

Supporting flooded customers

Our team remain on site this week from 9am to 5pm to support customers whose homes have been flooded. 

We're located at Azalea Court Community Centre, Finsbury Park Place, London, N4 2AP click here for map

We’ll continue to post updates on this page.

Thanks for being so patient while we put this right.

If you need an extra helping hand, find out how our Priority Services can help. We're always here to talk about your needs, whether they are medical, financial or something else.

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