Reduce your surface water drainage charges
You pay for surface water drainage as part of your wastewater charges. This is the rainwater that runs off your roof, driveway, or garden into the public sewer.
Surface water from some properties does not drain into the public sewer. It flows into a soakaway or a nearby stream instead.
If your property is not connected to the public sewer for surface water drainage, you may be able to get a rebate.
Check if your property is connected to a sewer
You can check if your surface water drains into the public sewer by looking at where your gutters lead.
If there's a manhole cover close by, surface water from your property probably drains into a sewer.
Your bill will show if you're charged for surface water drainage or if a rebate is already applied.
Apply for a surface water drainage rebate
If your property is not connected to a public sewer and you pay for surface water drainage, you can apply for a rebate.
You’ll need to send evidence to support your claim. This could include documents like new build plans or invoices for building work.
We can backdate a rebate for up to six years, even if you’ve lived in the property longer.
Related topics
We go through other topics you may be interested in.
Wastewater abatement
If more than 10% of the water you use does not return to a sewer, you can apply for a reduction of your wastewater bill.
Financial support
If you’re struggling to pay, we have a range of financial support schemes available to you.