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Water for building work

Water for building work

If you have building work planned, you’ll probably need access to water. The process depends on whether the site already has access to a supply, whether the supply is metered and the contract value of the building work. You’ll find everything you need to know below.

It’s important you tell us about your work before you start. All water used during your building work needs to be paid for. We believe the fairest way is to use a water meter, so you only pay for the water you actually use. The method of payment depends on your current circumstances.

Please note:

  • If you don’t contact us before you start using water, we’ll base your charges on 0.17% of the contract value.
  • We don’t accept 'B class' meters and their readings — they don’t accurately record the full flow rate.
  • It’s illegal to use a neighbouring water supply for building work.

Please choose the relevant section below to find out more.