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Report pollution

See it. Report it. Protect it.

Our rolling rivers and meandering streams are a precious resource that we can all help protect.

If you see something wrong, the quicker you tell us, the faster we can investigate and minimise impact on wildlife and the environment.

Report pollution

Signs of water pollution

If you notice any of the following, it could be a sign of pollution:

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Human waste or sewage water

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Toilet paper, condoms or sanitary products

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Soap-suds or a milky-looking discharge

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Grey coloured water

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Noticeable sewage smells

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Dead or distressed fish

If the pollution has been caused by a problem with our network, we'll get it fixed as soon as possible. We report all known pollution incidents to the Environment Agency.

We're working hard to reduce pollution

By 2025, we’ve committed to reducing the number of pollution incidents in our area by 30%. To help us achieve this, we’ve developed a detailed Pollution Incident Reduction Plan.

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Message us on WhatsApp, so you can get on with your day and respond at your pace. We're available 24/7.