Report pollution
See it. Report it. Protect it.
Our rolling rivers and meandering streams are a precious resource that we can all help protect.
If you see something wrong, the quicker you tell us, the faster we can investigate and minimise impact on wildlife and the environment.
Signs of water pollution
If you notice any of the following, it could be a sign of pollution:
Human waste or sewage water
Toilet paper, condoms or sanitary products
Soap-suds or a milky-looking discharge
Grey coloured water
Noticeable sewage smells
Dead or distressed fish
If the pollution has been caused by a problem with our network, we'll get it fixed as soon as possible. We report all known pollution incidents to the Environment Agency.
We're working hard to reduce pollution
By 2025, we’ve committed to reducing the number of pollution incidents in our area by 30%. To help us achieve this, we’ve developed a detailed Pollution Incident Reduction Plan.
WhatsApp us
Message us on WhatsApp, so you can get on with your day and respond at your pace. We're available 24/7.