Submit your meter reading

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There are a range of easy ways for you to submit your meter reading - just choose the one that suits you best from the options below.

How to find and read your meter

Ways to submit your meter reading

  • Your 10-digit account number (printed at the top of your bill)
  • Your full name, contact telephone number, email address and the address of the property concerned
  • Your meter reading and the date it was taken


To submit your meter reading online, please click on the link below.

Submit your meter reading

If you would like to call or write to us, you can get in touch that way too.

When we will read your meter

We are required to take our own meter readings at each property at least once every two years.

This also helps to ensure there are no leaks from your water pipes and that we are not overcharging you.

Also in this section

The benefits of having a water meter How can I read my meter? Metered Bill Frequently Asked Questions