There are a range of easy ways for you to submit your meter reading - just choose the one that suits you best from the options below.
Ways to submit your meter reading
Information you will need
- Your 10-digit account number (printed at the top of your bill)
- Your full name, contact telephone number, email address and the address of the property concerned
- Your meter reading and the date it was taken
To submit your meter reading online, please click on the link below.
If you would like to call or write to us, you can get in touch that way too.
When we will read your meter
We are required to take our own meter readings at each property at least once every two years.
This also helps to ensure there are no leaks from your water pipes and that we are not overcharging you.