Top of main content

Water efficiency for businesses

Water efficiency for businesses

Hot weather

During the current hot dry days, we’re asking non-household customers to temporarily reduce their water consumption to avoid any impact on supplies.

A combination of hot weather and more people at home during the daytime, means water use could reach unprecedented levels.

We're asking non-household customers to support us by using less water during this dry period. 

How can I help?

Making a few small changes will add up to a big difference. Key things you can do to help are:

  • Reduce the total volume of water your business is using.
  • Stop or reduce heavy water use during peak times (7am - 11am and 4pm - 11pm).
  • Check for leaks on toilets, taps and urinals. Even a small constant dribble can waste 200-400 litres a day – as much as a family of four’s total daily use.
  • Stop urinals from flushing overnight. Even if you don't have sensors fitted, turning off the flow to the urinals could save you thousands of litres every day.
  • Educate your staff about saving water. They might not be thinking about water efficiency as they work.

Why water needs to be used more efficiently

We each use roughly a third more water than we did 30 years ago. Our region is classed as water-stressed by the Government — we need to conserve the water we have now, so there's enough to go around in the future. Our forecasts show that, if we do nothing, by 2020, there'll be a shortfall in the amount of water available.

Embracing water efficiency is good for all of us. It helps save on water and energy bills and helps protect the local environment.

Retail providers

We want to help you and your customers to a use water efficiently and to save it where possible. We’ll work with you to select sites where efficiency can be improved based on consumption levels and where we believe there is potential to reduce demand. Our water efficiency team can then offer two programmes of work, water efficiency audits and smarter business visits.

Water efficiency audits

We identify customers who we believe have the greatest potential to save water. We’ll share this information with you and work with you to confirm the customer details. If a site has been flagged on our priority list we’ll audit the customer’s water efficiency for free and where we can we’ll install efficiency devices. As a part of this programme, we may also recommend other water efficiency improvements that your customer can make.

Smarter business visit

We carry out a location-based smarter business programme. This helps customers to fit water-saving devices, identify and potentially fix leaking toilets and fit free urinal controls if practical. We may also recommend other water efficiency improvements that your customer can make.

Our goal is to work with everyone to reduce water wastage and we’ll keep you updated on any initiatives that we are deploying. Read more about our water efficiency plans.

safe spaces
Together we can end domestic abuse