Helpful literature

We've listed the latest versions of our most popular leaflets and information booklets for you to download:

Statement of Indicative Scope for 2019-20 Primary Wholesale Charges

Statement of Assurance for 2018-19 Charges Schemes

Charges Schemes 2018-19

Household Charges Schedule 2018-19

Infrastructure Charges Schedule 2018-19

Charging Arrangements document 2018-19

Statement of Assurance for 2018-19 Charging Arrangements document

Wholesale Tariff Document 2018-19

Statement of Assurance for 2018-19 wholesale charges schedules

Thames Water non-household tariff templates 2018-19

Statement of Significant Change 2018-19 Charges Schemes

Indicative Wholesale Charges Schedule 2018-19

Statement of Assurance for 2018-19 indicative wholesale charges

Charges schedule 2017-18 

Charges schemes 2017-2018

Statement of assurance 2017-2018 charges scheme

Wholesale tariff document 2017-2018

Statement of assurance for 2017-2018 wholesale charges schemes (2Mb)

Thames Water non-household tariff document 2017-2018

Statement of Significant change 2017-2018 Charges Schemes 

Indicative Wholesale Charges Schedule 2017-18

Statement of Assurance for 2017-18 indicative wholesale charges

Charges schedule 2016-17

Household charges 2016 -17

Charges Scheme 2016 -17

Statement of Assurance for 2016-17 Charges Schemes

Wholesale charges schedule 2016-17

Wholesale charges scheme 2016-17

Wholesale tariff template 2016-17

Statement of significant change: 2016-17 Charges schemes

Charges schedule 2015 - 2016

Charges scheme explained 2015 - 2016

Wholesale charges schedule 2015 - 2016

Wholesale charges scheme explained 2015 - 2016

Statement of Assurance 2015 - 2016

Please visit our dedicated Developer Services pages for a wealth of information, and to apply online.

You can talk to us about a potential new development site even before applying for planning permission, and find out if we have capacity in our water and wastewater networks to serve it. Start the conversation with a pre-planning enquiry.

For full details of how we can help customers who need additional assistance, visit our priority services pages.

Beware of bogus callers

Priority services request form

Priority services booklet