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Our performance

Annual performance

Read our latest report on how we're performing as a business including an update on our performance commitments. 

Illustration of a Thames Water vehicle

Service commitment plan

This sets out what we’re doing to improve our performance in areas where we know our performance is currently falling short of expectations.

Leakage performance

We have ambitious plans to continue modernising our network by ramping-up the use of advanced digital technology and smart data.

Reservoir & rainfall figures

It may feel like it rains a lot in the UK, but did you know that our capital city gets less rain each year than Rome, Istanbul and even sunny Sydney?

Browse our other performance initiatives by topic