Regulatory library
Every year, we produce an annual performance report. This meets the regulatory accounting guidelines issued by our regulator, Ofwat.
The reports explain how we're performing as a business. We also provide an update on our performance commitments. These measure the level of service provided for a particular outcome. We publish these results annually, every summer.

Annual performance report (APR)
All APR 2025-26 documents
- Annual Performance Report 2025-26pdf | 8.4 MB
- Annual Performance Report 2025-26 tablesxlsx | 1.4 MB
- Reporting criteria and compliance statement 2025-26pdf | 2.9 MB
- Annual Performance Report 2025-26 glossarypdf | 896.4 KB
- PR24 R12 In-period adjustments 2025-26xlsx | 646.4 KB
- PR24 ODI payment calculator model APR 2025-26xlsx | 7.1 MB
- PR24 R01 Bioresources revenue reconciliation 2025-26xlsx | 239.5 KB
- Request for deferral of ODI payments APR 2026pdf | 293.1 KB
Previous APR
View our reports from 2016 to 2025.
Results and presentations
Our latest annual reports and accounts, and our sustainability reports.
Our five year plan
We're pleased to present our five-year business plan for 2025 to 2030.