Natalie Jakomis

Natalie Jakomis is an accomplished leader in data, analytics, and AI, with a strong track record of driving innovation and business growth. With over 20 years of experience, she has led enterprise-wide data strategies across multiple industries, including utilities, manufacturing, Fintech, and PropTech.

As former Chief Statistician and Head of Data at Dŵr Cymru Welsh Water, she played a key role in leveraging data and technology to enhance operational efficiency, customer experience, and regulatory compliance. Natalie brings valuable expertise to the Thames Water Customer Challenge Group, ensuring data-driven insights support both customer needs and business success.