Top of main content

Frequently asked questions

We understand you'll have lots of questions about storm discharge and how it impacts you and our rivers. We're sharing some of the most frequently asked questions here.

Information about specific sites

We're making improvements at over 250 of our sites. This will help to significantly reduce the need for sewage discharges into rivers, as well as improve the quality of the treated effluent being returned to the river.

View our improvement plans

Information about monitors

Why do some monitors appear offline? Is the map real time? We answer your questions about our monitors, how they work and what we're doing with their data.

View monitor FAQs

Information about storm discharge

Why is there discharge when it hasn't been raining? Is it safe to swim in rivers? Find out how storm discharge impacts you and the environment.

View storm discharge FAQs

Data quality incidents

A list of known issues with the quality of our storm discharge data including dates, impact and fixes. 

View data incidents

Get in touch

If you can't find the answer to your question, let us know using our EDM enquiry form.

Contact us