Learn more about how we’ll use the information you provide in your application.
The application process
Once you have submitted your application, we’ll carry out a technical review to determine if the sewer is strategic in nature. If it’s not, you may be able to do the work involved in which case:
- We'll reply within 14 days and let you know if we need more information. When we have everything, we'll send you our technical decision within 28 days.
- If the work is approved, you'll need to sign the legal agreements that need to be in place before work on the sewer(s) can start.
- You notify us when the diversion is due to take place.
- Our field engineer periodically inspects the works and lets you know any corrective actions required.
- When you’ve finished, you provide as-built drawings and CCTV surveys so that we can update our records and ensure construction has been carried out satisfactorily. We let you know if any corrective works are needed.
- Once any remedial work has been completed, we issue a provisional vesting certificate.
- After a one-year maintenance period and our final inspection, we issue a final vesting certificate and assume responsibility for the sewer(s).
If it’s a strategic sewer, we’ll generally do the work. In this case:
- An engineer contacts you within 5 days of application to discuss your application and request further information if necessary.
- Our engineer undertakes a preliminary investigation to identify a diversion proposal. They’ll discuss the proposal's impact on the catchment with our network operations and asset planning departments.
- If there are no objections, within 5 weeks of the proposal we prepare a budget estimate and indicative programme. If circumstances allow, we discuss you doing the work under a section 185 agreement.
Need to pay us?
If you've already applied, you can make a payment.