Sewer flooding
Flooding from a sewer is one of the worst things that can happen to your home. If it’s affected you, or you’re worried it might, we’ve got guidance to help.
We can only help you with sewer flooding, so it's important to know what kind of flood you're dealing with. Find out what to do when it floods and who can help with different types of flooding.
You'll be responsible for some waste pipes in and around your property, we're responsible for others. Knowing what causes sewer flooding can help prevent damage and costly repairs.
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Help with sewer flooding
We have lots of information and advice to help you with sewer flooding.
What to do when a sewer floods
Has your home been flooded by sewage? Our step-by-step guide lists exactly what to do.
Types of flooding
Learn about the different types of flooding, so you know who to contact if or when a flood happens.
Sewer pipe responsibility
Whose responsibility is it to deal with sewer flooding? Learn more about sewer pipe ownership.
Sewer flooding causes
Find out more about the causes of sewer flooding, including heavy rainfall and blockages in pipes. Learn how to prevent blockages happening at home.
Cleaning up after sewer flooding
We can remove sewer debris from your property for you or you can choose to do it yourself. Your insurance company may also be able to help you.
Compensation for sewer flooding
If you have damaged property, you'll need to contact your insurance provider. You might be covered by our Customer Guarantee Scheme (CGS) too.
Preventing sewer flooding
We're working hard to avoid issues now and in the future by investing in sewer flooding prevention.
Other organisations that can help
These organisations can help you prepare for, recover from and prevent flooding.
WhatsApp us
Message us on WhatsApp, so you can get on with your day and respond at your pace. We're available 24/7.