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Cloudy, smelly or discoloured water

Cloudy, smelly or discoloured water

Does your water smell, taste or look different? 

We work to deliver exceptional quality water every day. Occasionally customers report their tap water has an unusual taste, smell or is discoloured. The information below explains what could be causing this and what can be done about it. 

Colour 

There could be several reasons why you’re experiencing discoloured water. Here's a list of the most common reasons.

Smell and taste

There could be several reasons why your water smells or tastes different. Here's a list of the most common reasons.

Other issues