If you’re a journalist, you can contact our press office between 8:30am and 5:00pm, Monday to Friday.
For urgent, out-of-hours media enquiries, please call us on 0203 577 4364.
If you’re a customer, please bear in mind that our press office doesn’t have direct access to your account information. This means they won't be able to answer any other enquiries.
If you’d like to speak to someone about your water supply or wastewater service, please contact us .
We’ll consider filming or photography requests at our sites that directly relate to our operational business.