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Contact our press team

If you’re a journalist, you can contact our press office between 8:30am and 5:00pm, Monday to Friday.

If you’re a customer, please bear in mind that our press office doesn’t have direct access to your account information. This means they won't be able to answer any other enquiries.

If you’d like to speak to someone about your water supply or wastewater service, please contact us .

Our press team contacts

For urgent, out-of-hours media enquiries, please call us on 0203 577 4364.

Suvra Jans, Head of Media Relations

Email Suvra

Hannah Law, Senior Media Relations Manager

0203 577 9794

Email Hannah

Looking to film at one of our sites?

We’ll consider filming or photography requests at our sites that directly relate to our operational business.

If your filming request doesn’t relate directly to our operations, please contact Locality Unlimited on 0207 812 9144 or email