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wet wipe mountain

Wipe out - 15.5m wet wipe users flush them down the toilet

New research by Thames Water1 reveals 15.5 million (44 per cent) wet wipe users flush them down the toilet, with more than one in six (16 per cent) doing so daily and a further 16 per cent of users doing it at least once a week.

Thames Water secures funding for two pioneering innovation projects

Thames Water has secured Ofwat’s Water Innovation Fund backing for two projects designed to reduce disruption for customers and communities, while delivering long-term environmental and operational benefits.
An engineer walks past a Thames Water van

Tenth Consent Request relating to Super Senior Issuer Funding

Thames Water Super Senior Issuer PLC has today launched a tenth set of consent requests seeking the consent of the super senior creditors to waive the Accordion Conditions and thereby permit the Super Senior Issuer to draw £413.49m of the New Commitments.
Emilie Smith, Education Manager at Thames Water, helping students

Thames Water delivers STEM workshops for Oxfordshire students

Thames Water delivered hands on Science, Technology, Engineering and Maths (STEM) and Sustainability workshops for 120 Year 8 students at Fitzharrys School in Abingdon. The workshop brought the company’s proposed White Horse Reservoir project to life, with students experiencing three career-focused activities: ecology, archaeology, and architectural master planning.
A Thames technician fixing equipment

Thames Water signs landmark leak detection contract

Thames Water has signed a new contract with North East-based start-up Origin Tech to source water leaks using AI-powered leak detection technology, following several months of successful trials. Origin Tech uses AI-driven satellite data to identify potential underground water leaks within a 30-metre search radius, through their Origin Orbit® technology, offering a faster and more accurate solution compared to traditional detection methods.

Thames Water investing in Loughton’s future as mains replacement project begins

Thames Water is replacing 19 kilometres of water pipe in Loughton, Essex, to upgrade its network with stronger, modernised pipes. The work will help to boost reliability in the area and future-proof the network for generations to come.
A Thames Water engineer

Thames Water Utilities Limited announces results of the Ninth Consent Requests

Thames Water Utilities Limited announces today that the Ninth Consent Requests have been approved.
Substance in primary settling tank

Thames Water urges Gerrards Cross residents to help trace the source of industrial oil pollution in its sewer infrastructure

Thames Water is appealing to residents and businesses in Gerrards Cross to help identify who is polluting sewers with industrial oil and potentially putting the River Misbourne at risk. 
A thames water van on site

Ninth Consent Requests relating to Super Senior Issuer Funding

TWUL and the Super Senior Issuer have today launched a ninth set of consent requests (the "Ninth Consent Requests") seeking the consent of the super senior creditors.

Almost a third of people unaware they could be eligible to reduce their utility bills

New water and wastewater tariffs come into effect on Wednesday (April 1), along with other household bills for Council Tax, energy, TV licence and car tax, but 30 per cent of people are unaware they could be eligible for financial assistance from their utility provider. Sixty per cent of respondents admitted they were concerned about balancing their household bills over the next 12 months.
hedgehog tool

Meet the baby ‘hedgehogs’ taking on sewer blockages

Thames Water introduces ‘baby hedgehog’ tool to clear blockages caused by wipes in narrow sewer pipes.
fatberg pieces

Thames Water clears 500-metre fatberg near Heathrow

Thames Water engineers have unearthed a half kilometre wall of congealed fat lurking beneath the roads outside Heathrow Terminal 5.