Our latest news
Contact our press office
If you have a media enquiry, contact us by phone at 0203 577 4364 or email us.
For urgent out-of-hours media enquiries, call 0203 577 4364. Our out-of-hours service operates on weekdays 5:30pm to 08:30am and throughout the weekend. The email inbox is not monitored during these hours.
Have your say on essential new reservoir
Thames Water is inviting its customers, communities and stakeholders to have their say on its proposed 150 billion litre Oxfordshire reservoir. The public consultation will run for 11 weeks, from 28 October 2025 to 13 January 2026, providing a formal opportunity for people to share their views and to help shape plans.
Blog: Apprenticeships 2026 - Register your interest
Karima Khandker, Director of Resourcing, Skills, EDI and Learning at Thames Water shares her thoughts on the company's latest apprenticeship research and why young people should consider a career at Thames Water.
New Engineering Room to Nurture Future Talent
Basingstoke College of Technology (BCoT) and Thames Water have unveiled a new Thames Water Engineering Room, designed to provide hands-on training for 100 apprentices, focusing on essential engineering skills for the water industry.
CMA Reference Deferral Update
Thames Water Utilities Limited and Ofwat have agreed a further deferral of the Reference to the Competition and Markets Authority, which will provide an opportunity for discussions between London & Valley Water consortium, Ofwat and other regulators to continue in the coming weeks.
Thames Water completes major investment in North London to future proof its water supply
Thames Water has recently completed over £50m worth of infrastructure upgrades across North London to boost resilience, mitigate the risk of bursts and leaks and future proof its clean water supply and meet our customers’ demands to deliver safe and resilient water supplies.
Thames Water investing over £5m in Biggin Hill to upgrade vital part of its infrastructure
Thames Water is carrying out a £5.1m investment programme upgrade in Biggin Hill, South London, where 3.9km of pipe is being replaced in a crucial area of the network around Biggin Hill airport.
Thames Water removes 100-tonne fatberg blocking sewer
Thames Water has cleared a 100-tonne fatberg from a sewer in Feltham, which consisted of mainly wet wipes and held together in a solid form by fat, oil and grease.
Thames Water launches new scheme to cut bills
Londoners caught in the cost-of-living crisis will have their water bills cut automatically under a pioneering new partnership between Thames Water, 17 London Borough Councils and data analytics company Policy in Practice.
AMP 8 Major Projects procurement process update
Thames Water is one step closer to delivering £840million worth of major capital projects aimed at enhancing its wastewater and water treatment sites, following the publication of its Procurement Specific Questionnaire (PSQ) for suppliers.
Five million wet wipes dug out of London’s ‘Wet Wipe Island’
Workers have removed 114 tonnes of Wet Wipe Island, including an estimated five million wet wipes
Young people share their views on apprenticeships
New research shows young people aged 16-25 in the Thames Water region think apprenticeships are more beneficial than university.
Fourth Consent Requests relating to Super Senior Issuer Funding
An update to Thames Water Super Senior Issuer Funding