Regulation
Our five year plan
Every five years, we go through a process called the price review. During this process, we formulate our plans for the next five years. A limit is set for customer bills, approved by our regulator Ofwat.
Browse our regulatory plans and information by topic
Open Data Strategy
We aim to become a data-driven and open data water utilities company. Our strategy shows our commitment to transparency, innovation, and excellence.
Vulnerability Strategy
Our Vulnerability Strategy details our five-year plan for how we'll improve our support.