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Who we are

The essential service

Every day, we serve 15 million customers across London and the Thames Valley. Learn more about what we stand for, and how we deliver life’s essential service, so our customers, communities and the environment can thrive.

Illustration of various Thames Water employees

Turning our business around – the journey’s begun

A picture of our CEO, Sarah Bentley, wearing an orange hi-vis jacket and white helmet with the Thames Water logo on.