What we stand for
Over the last few months, we’ve defined our Purpose and re-evaluated the strategy behind it. We then set new near-term priorities, directly aligned to our strategy, and established Behaviours to support our long-standing company Values.
These all come together to form our Big Picture. This sets a clear direction for the future as we commit to living true to our Purpose.
To deliver life's essential service, so our customers, communities and the environment can thrive.
Our strategic ambitions
- Deliver brilliant customer engagement
- Invest in resilient systems and assets
- Generate public value
Every year we set new priorities to achieve our strategic ambitions.
Our values and behaviours
Be proud, be blue
We celebrate and promote the great things we do.
We look after ourselves, our customers and our environment.
We own problems until resolved.
Reach higher, be better
We're always learning, always improving.
Passionate about everything we do
We genuinely listen to others, to show that we care.
Be respectful and value everyone
We embrace differences and work as a team.