Over the last few months, we’ve defined our Purpose and re-evaluated the strategy behind it. We then set new near-term priorities, directly aligned to our strategy, and established Behaviours to support our long-standing company Values.
These all come together to form our Big Picture, which sets a clear direction for the future as we commit to living true to our Purpose.
To deliver life's essential service, so our customers, communities and the environment can thrive.
Every year we set new priorities to achieve our strategic ambitions.
We celebrate and promote the great things we do.
We look after ourselves, our customers and our environment.
We own problems until resolved.
We're always learning, always improving.
We genuinely listen to others, to show that we care.
We embrace differences and work as a team.