Manholes may be dangerous if the cover is damaged or missing. It's really important that they're maintained and replaced if necessary.
How to recognise a manhole cover
It can be tricky to identify covers. We’ll be able to identify them from our plans and records if you get in contact with us. Here are a few examples of our manhole covers.
Manholes inside your property boundary
If you have a broken or damaged manhole inside your property boundary and it serves only your property, this is your responsibility to fix and maintain. If it serves multiple properties, please contact us and we’ll confirm who has responsibility.
If you're unsure whether the manhole inside your property boundary serves multiple properties, please call us. We may be able to confirm ownership over the phone. If this isn't possible, we'll send someone to investigate.
Manholes outside of your property boundary
We’re responsible for manholes that are outside of property boundaries. If you spot a broken or missing manhole cover which you believe is ours, please let us know. We'll visit to make the area safe and we’ll replace or repair any damaged covers that we're responsible for.