We’ve noted that some applications being submitted are missing key information. This will result in your application being delayed.
Please ensure you include the following:
View example drawing of sewer connections. You can contact our Help Desk on 0800 009 3921 for further guidance.
If you’re building a new home or changing your drainage layout, your builder might have told you to apply for permission to connect to a sewer or move a manhole. Here’s what you need to do:
You’ll need to know:
There are several ways to work this out:
You'll only need our permission if you're connecting directly to a public sewer. In most cases public sewers are shared with two or more neighbouring properties.
If you're connecting to a private drain that discharges to a public sewer, known as an indirect connection, you’ll need permission from the drain owner as well as us.
Private drains are usually not shared with neighbouring properties. They only take the drainage from one single property.
You’ll only need our permission if you’re relocating one of our public manholes.
Once you've established where you want to connect, you can confirm the type of connection you’re making. This will be a connection into:
Here’s what you need to apply:
Use of varying colours and/or symbology should be used to clearly differentiate between existing and proposed features. This must include existing private drainage (if any) up to the existing connection point(s) with the public sewer(s), as well as public sewers in the vicinity of the site.
For manhole relocations/modifications, we'll require also a cross-sectional plan. This should show the existing and proposed manhole arrangement.
See an example drawing.
You can prepare the plans yourself or ask a drainage consultant to do this.
See our connection terms and conditions for more details.
Learn more about the next steps once you've applied to connect to a sewer.
For more information and guidance on how to apply, please contact us on 0800 009 3921 Monday to Friday 8am - 5pm.
We’ll need to inspect the work if you’re connecting directly to a public sewer or relocating/altering one of our manhole chambers.
Call us on 0800 009 3921 Monday to Friday, 8am to 5pm to arrange an inspection. Please try to give as much notice as possible to accommodate your preferred inspection date.
There are a few points to remember:
If you fail to comply with any of the steps above at the time of inspection, we will charge you to come back another time. The revisit fee is £245 plus VAT, per visit.
Once you’ve passed the inspection, we’ll issue a completion certificate. This confirms that your work has been completed and to the required standard.