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Water saving tips

Why saving water matters

We use billions of litres of water every day. As our population rises, we’ll need millions more litres to go around. We can’t rely on rain because of increasingly unpredictable weather. We can’t take more water from our rivers because we need to protect our environment. However, we can care for the water we already have by working together to save water where we can.

How can you help save water at home?

From our morning shower to brushing our teeth at night, it’s easy to assume that water will always be there when we need it.

But as our world changes, the need to take care of our most precious resource is greater than ever. To keep everyone’s taps flowing and toilets flushing, please follow our top water-saving tips.

Take shorter showers

On average, a shower uses 10 litres of water a minute. That means a 10-minute shower can use 100 litres of water.

If a family of four reduced their shower time by just one minute, they could save:

  • £45 on metered water bills
  • Up to £52 on energy bills
  • As much as 11,648 litres of water a year

Why not see how much water and money taking shorter showers could save you with our water-saving calculator?

Turn off the taps

A running tap can use six litres of water a minute. Turning off taps when not in use is a really simple way to save water at home. By turning off the tap just five seconds sooner, you’ll save half a litre! Try not to keep it flowing when you’re doing the washing up or brushing your teeth.

Fix leaky loos and dripping taps

A diagram showing three types of leaky loo and what the leak looks like at the back of the toilet bowl. One toilet is trickling, one is rippling and the other is flowing

A leaky loo can waste an average of around 400 litres of water a day. That's equal to five full bathtubs. It’s easy to check whether you have a leaky loo. Just:

  • Wait for 30 minutes after flushing and then wipe the back of the pan dry with toilet paper.
  • Place a new, dry sheet of toilet paper on the back of the pan. Leave it there for up to three hours without using the toilet (it might be best to do this overnight).
  • If the paper is wet or torn, you have a leaky loo. 

Leaky loos are usually caused by a faulty flush valve or fill valve inside your tank.

How to check your flush valve

Mark the water level inside your tank and pop back 10 minutes later. If the water level has dropped, you’ll know the flush valve is the problem.

How to check your fill valve

If you can, look to see if any water is running into the overflow tube inside your toilet tank. If your tank takes a long time to refill or your flush isn’t as powerful as normal, that could also be a sign your fill valve isn’t working properly.

Need help fixing a leak? Check out our list of approved plumbers to get it sorted ASAP. Don't forget that if you have home plumbing and drainage cover, you can give them a call.

Big flush or little flush?

Using the larger flush on a dual flush loo takes at least two litres more water than the smaller flush. Using the smaller flush whenever you can is a simple but effective way to save water at home.

Go green in the garden

Whether it’s skipping the car wash or turning off the hose, there’s loads you can do to save water outdoors. Your plants and lawn don’t need drinking quality water – in fact, they often prefer rainwater. Capturing rain with a water butt is a great way to save water and keep your garden looking lush at the same time.

For lots more tips on saving water in the garden, have a look at our water saving tips for summer.

See where you use the most water

Try our water-saving calculator to see if having a water meter could save you water, energy and money. Answer a few quick and easy questions to get a water report that’s tailored to you. It’ll show you how much water you’re using, let you know how you can save, and offer lots of water-saving tips.

Try the calculator

What we’re doing

We’ve worked hard over the last year to ensure our network is in the best condition to deal with demand. We've invested more than £1 million every day to protect pipes and predict and prevent problems before they happen.

As we’re key workers, you may still see us out and about. We're carrying out essential maintenance in our area, helping to make sure your pipes are in tip-top condition.

But in warmer weather, demand for our water increases. While we have enough water to go around, it can be challenging to pump, clean and deliver it quickly enough.

If your pressure drops or water stops

At peak times of the day, you may notice your water pressure is lower. This can happen when water’s in high demand, and it should return to normal within a couple of hours. If your water stops completely, please check for the latest updates. If you or someone you know needs water to manage a medical condition, please let us know so we can provide extra support.

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