Water meters
We aim to read your meter twice a year. Unless you have a smart meter that sends us readings automatically every hour.
You can submit a meter reading in your online account. Submitting regular readings help to:
- Keep your account up to date
- Track your water usage
- Make sure you're only charged for the water you've used
- Detect possible leaks
We have a handy guide on how to read and where to find your water meter.
Get a water meter
Join over 2 million customers who are already enjoying the benefits of a free water meter.
Installing meters in our region
If you’ve been contacted about getting a meter, you can find out more about the programme on our webpage.
Water meters explained
We go through frequently asked questions (FAQs) you have about our water meters.
Move your water meter
Our step-by-step guide goes through how you can move your water meter at your property.