Benefits of a water meter
Helping you save
Our research shows that customers with a smart meter typically use around 13% less water.
Pay for what you use
Water meters are the fairest way to pay, as your bill is based on the amount of water you use.
Track your water usage
With a smart water, you can track your water usage in your online account. Have a look how you can save water and try our water saving calculator.
Help spot leaks
A water meter also allows us to spot leaks on our network so we can fix them quicker.
How you'll be billed
We’ll automatically switch you to metered bills. You’ll receive a final, unmetered bill and your first metered bill on our metered tariff six months’ later.
If you pay in instalments, your plan will remain in place and any changes to the amount will be confirmed. You can set up a payment plan and monthly Direct Debits payments for a hassle-free way to pay your bills in your online account.Apply for a water meter
If you’d like a water meter and you're the bill payer, you can apply for one in your online account. You can also apply if you rent your home and have a tenancy of six months or more. You can check if you have a meter on your bill. As part of our metering programme, we’re also installing water meters across the region.
We'll fit your meter either outside your property or inside your home within 50 days from your request.