We’ll remove the point connecting your site to our water main, which is usually within the road. You’ll need your plumber to remove the pipework within your property boundary. Disconnections are permanent so we'll need authorisation from the registered owner.
If you need to restore the water supply later, you’ll have to pay for a new water connection.
If you need your existing supply disconnecting and a new one installed, please refer to our new or replacement connection section. If you’re unsure whether a disconnection is required, please contact us.
If you’d like to permanently disconnect your existing water supply, you'll need the following: