Billing and payment

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Set up a Direct Debit

Direct Debit is the easiest way to pay and gives you control over your finances by spreading payments across the year.

Set up a Direct Debit now

Our charges

Find out exactly what you pay for and how your bill is calculated.

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Your bill explained

Understand your bill easily with our handy interactive tool.

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Paying your bill

Pay your bill online, by Direct Debit, or with a range of other payment options that you can choose from.

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Paperless billing

Say goodbye to paper bills with an online account.

More about Paperless billing

Change your account details

Let us know of any changes to your account, such as your bank details or your mailing address.

Change your account details here

Request a copy of your bill

We can email you a copy of your most recent bill.

Request your bill here

Help paying your bill

Get help if you are struggling to pay your bill, with one of our customer support schemes.

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Frequently asked questions

Read answers to the most frequently asked questions about payment and your bill.

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