Moving home
Let us know you're moving
Tell us about your move as early as 28 days before your move date.
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Your details
Only the primary account holder (or an authorised representative, e.g. carer) is able to complete a moving home form. If you are a landlord or managing agent, you will need to register with Landlord Tap.
Please tick the box below to verify you are the primary account holder.
The date you are moving in to your new property is same day as the previous customer moves out, we'll start billing you from the following day. There will be no impact on your bill or your services.
If you need to change the date you will need to let us know on 0800 980 8800, otherwise click Next to proceed.
If you would like to set up a new account, first check your new property is in our supply area by entering the postcode.
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Thank you {{sapAuthTitle}} {{sapAuthLastName}}, we have found your account. Please let us know if you are moving within our region or looking to close your account
Hello {{sapAuthTitle}} {{sapAuthLastName}}, as you're already registered, it's quicker and easier to complete this form when you're logged in. You can continue here if you prefer.